Privacy Policy

LimitlessAI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud infrastructure services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, company name, billing address
• Payment Information: Credit card details (processed securely through Stripe)
• Service Data: Data you store or process using our infrastructure
• Support Information: Communications with our support team

1.2 Information We Collect Automatically

• Usage Data: API calls, resource usage, performance metrics
• Log Data: IP addresses, browser type, access times
• Device Information: Hardware model, operating system, unique device identifiers

2. How We Use Your Information

We use collected information for:

• Providing and maintaining our services
• Processing transactions and billing
• Sending service updates and security alerts
• Improving our infrastructure and services
• Detecting and preventing fraud or abuse
• Complying with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Your Consent: When you explicitly authorize us to share information

4. Data Security

We implement industry-standard security measures including:

• 256-bit AES encryption for data at rest
• TLS 1.3 for data in transit
• SOC 2 Type II compliance
• Regular security audits and penetration testing
• Multi-factor authentication
• 24/7 security monitoring

5. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve service performance

You can control cookies through your browser settings.

6. GDPR Rights (European Users)

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

To exercise these rights, contact privacy@limitlessai.com

7. California Privacy Rights

California residents have additional rights under CCPA:

• Right to know what personal information is collected
• Right to know if information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to non-discrimination

8. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide services
• Required by law
• Necessary for legitimate business purposes

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our services.

11. Contact Information

For privacy-related questions or concerns: